Google Accessibility Administrator Guide - Manual (Page 19)

Administrator Guide to Accessibility 19
Google Apps Services & Accessibility
Google Chat
Currently, the native chat client built directly into Gmail is not accessible by screen
readers. Windows users can install the Google Talk client on their desktop. We
recommend the Miranda client for Windows 7 JAWS users.
Features and options
• Some keyboard shortcuts
• Best practices for screen reader support:
• ChromeVox is best used with Chrome Browser
• JAWS is best used with Firefox on Windows 7 with the Miranda client.
• Voice Over is best used with Safari
• We currently don’t offer support for Linux, or Chrome on Windows and Mac.
User resources
• Screen reader instructions for Google Chat: http://support.google.com/chat/bin/
answer.py?answer=1625651
• Google Chat keyboard shortcuts: http://support.google.com/chat/bin/
answer.py?answer=1348043
Alternative ways to interact with Google Chat
• The Windows desktop client for Google Talk is accessible through a JAWS script
(JAWS 7 through current seem to support it) but only for Windows XP or lower (not
Windows 7).
• On Mac, iChat is accessible through VoiceOver and can be configured to include
Google Talk IDs over Jabber. AIM 7.4.5.12 can also be used with JAWS.
Areas for development
Google Chat built directly into Gmail is not accessible
VPAT documentation
VPAT documentation is not available at this time.