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Setup overview – Google Message Archiving Quick Start User Manual

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Message Archiving Quick Start

Setup Overview

Within a few minutes, you can configure Message Archiving to capture all inbound
email messages and store them in a central corporate archive.

To get started right away with Message Archiving:

1. Choose a user org for which you want to archive inbound email messages.

For the purposed of this initial test, choose the user org to which you belong.

After you are satisfied that messages are being archived to your expectations,
you can then decide on which other user orgs would benefit from Message
Archiving. You can consult with your HR and Compliance teams to determine
exactly which users’ messages should be archived.

2. After you have turned on inbound archiving for your org, send some test

messages to yourself from an outside address. For example, use a personal
email service to send messages to the business address for which you are
archiving messages.

3. Grant yourself privileges for the Personal Archive.

The Personal Archive is a user-specific view of the corporate archive that
allows you to see only messages associated with your account on the
message security service.

Note:

Message Center (as opposed to Message Center Classic) is required to

use the Personal Archive. Consult the Message Security Administration
Guide
for information about the two versions and how to switch from one to
the other.

4. Take a look at your Personal Archive to verify that the messages are visible

there.

5. Decide who in your organization should be responsible for administering

access to the corporate archive, and then open a work request with Customer
Care to grant that person the appropriate archiving privileges.

6. While Customer Care fulfills your work request, you can run the Inbound

Archiving reports to monitor the flow of messages into the archive by domain
and by account.

7. When your work request has been fulfilled, the person whom you designate

as archiving administrator can then conduct searches of your corporate
archive.

The following sections provide detailed information about carrying out each of the
steps described above.