beautypg.com

Get privileges for your archive administrator – Google Message Archiving Quick Start User Manual

Page 15

background image

Getting Started

15

Get Privileges for Your Archive Administrator

In order to take full advantage of having your messages archived, you need to
designate at least one person as your archive administrator, and then open a
work request with Customer Care so they can grant that person the necessary
archiving privileges.

Archiving privileges allow you to do things like search the archive, save your
search criteria and results, run reports, and manage message retention in the
archive.

The following table summarizes each privilege.

For a full discussion of archiving privileges, see:

The Message Archiving Administration Guide

To open a work request with Customer Care:

1. Go to

https://www.postini.com/support/support_login.php

, and log in to

the Postini Support Portal.

2. In the left pane, expand Case Management, then click Log a New Case.

3. From the Type menu, select Work Request.

4. From the Product menu, select Message Archiving.

Privilege

Description

Message Archiving

The administrator can turn on archiving and set archiving
options for specific organizations (orgs).

Personal Archive

The user can access and search his or her Personal
Archive.

If you assign the following privileges without assigning additional administrative
privileges, then that person can access Message Archiving directly rather than
through the Administration Console.

Archiving Security
Administration

The user has full access to the corporate archive.

Archive Search

The user can search the corporate archive and run
reports.

Archive Discovery

The user can search the corporate archive, manage
investigations, and run reports.

Archive Audit

The user can access the Reports tab, and run Audit
reports.

Archive Retention

The user can manage the retention of messages in the
archive, and run the Purge History report.

Archive Investigator
Security

The user can restrict other users’ searches to a defined
set of senders and recipients.