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Network difficulties (network models only) – Brother MFC 7460DN User Manual

Page 99

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Troubleshooting

89

B

Network difficulties (Network models only)

Difficulties

Suggestions

Cannot print over a wired network. If you are having network problems see the Network User's Guide for more

information.

Make sure your machine is powered on and is on

-

line and in Ready mode. Print

the Network Configuration list to see your current network settings. (See Reports
in Chapter 6 of the Advanced User's Guide.) Reconnect the LAN cable to the hub
to verify that the cable and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable.
You can check the current wired network status from the Network control panel
menu.

The network scanning feature
does not work.

(Windows

®

)

It is necessary to set the third

-

party Security/Firewall Software to allow Network

scanning. To add port 54925 for Network scanning, enter the information below:

In Name: Enter any description, for example Brother NetScan.

In Port number: Enter 54925.

In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.

(Macintosh)

The network scanning feature may not work due to the firewall settings.
Change or disable the firewall settings. If you are using a third-party personal
Firewall software, see the User's Guide for your software or contact the
software manufacturer.

Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from
the model list in ControlCenter2.

The network PC-Fax Receive
feature does not work.

(Windows

®

only)

It is necessary to set the third

-

party Security/Firewall Software to allow PC

-

FAX

Rx. To add port 54926 for Network PC

-

FAX Rx, enter the information below:

In Name: Enter any description, for example Brother PC-FAX Rx.

In Port number: Enter 54926.

In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.