Smittybilt 18604 CONTRACTORS RACK - Manual (Page 12)

For Technical Support/Warranty Information please call 310-762-9944
Smittybilt, 400 West Artesia Blvd, Compton, CA 90220 / www.smittybilt.com
Installation Instructions
CONTRACTORS RACK
PART # 18604
Limited Warranties
Smittybilt’s products are covered under the following limited warranties only. Note that the duration of the
limited warranty differs according to the material and finish of the product purchased. Subject to the duration
and conditions of the limited warranty stated below, Smittybilt warrants to the original retail purchaser that its
products are free from defects in material and workmanship. All other warranties and representations express
or implied, are hereby disclaimed, including fitness for merchantability and buyer’s intended use or purpose.
All parts are sold “AS IS” except for the limited warranties granted herein. Buyer assumes all risks as to the
selection, suitability and performance of all goods and products selected. This limited warranty does not
cover damage or impairment in any part due to misuse, improper installation, accident or contact with on-road
or off-road hazards, product modification, improper or inadequate cleaning and/or maintenance. Smittybilt is
not responsible for items damaged during shipping. This warranty is not transferable from the original buyer.
For the original Buyer to be eligible for the limited warranty coverage, the Buyer must provide proof of
purchase. Smittybilt strongly recommends returning the warranty registration card.
Customer’s remedy hereunder shall be limited only to repair or replacement (at Smittybilt’s option) of any
defective part(s) returned to Smittybilt at customer’s expense. The determination of whether or not a returned
part is defective or subject to coverage under the limited warranties stated herein shall be made at Smittybilt’s
sole discretion.
To assure product quality, Smittybilt reserves the right to change product design, material, specification and
finishes without prior notice to customers. This limited warranty gives you specific legal rights and you may
also have other rights, which may vary from state to state. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations may not apply as to you. Also, some states do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may
not apply to you. Smittybilt reserves the right to discontinue product lines and substitute products, or provide
other remedies than those listed in this limited warranty for those discontinued products.
Requesting Warranty Coverage
To make a claim under this limited warranty, customer must:
(1) Call Smittybilt, at (888) 717-5797 for a return authorization code (RAC) and/or Smittybilt may require
photographic proof of defect before issuing an (RAC); (2) return the defective part, properly packaged to
prevent further damage to the product, postage prepaid, together with dated proof of purchase receipt and
identifying return authorization code (RAC) on the outside of the packaging to Smittybilt at 1600 Walnut
Parkway, Compton, CA 90220. Warranty claims can not be determined until the returned merchandise is
inspected. A minimum charge of fifteen percent (15%) may be added for all products which are determined
to be returned for reasons other than warranty. Additional charges may be applied if merchandise is damaged
or un-sellable upon receipt.