Apple AppleCare Protection Plan for Apple TV - Manual (Page 37)

37 English
THE SERVICE. NOTHING IN THIS PLAN SHALL PREJUDICE CONSUMER RIGHTS GRANTED BY THE
APPLICABLE MANDATORY LAWS.
THE LIABILITY OF APPLE, ITS EMPLOYEES AND AGENTS WHETHER IN THE EVENT OF TOTAL
OR PARTIAL NON-PERFORMANCE OR INADEQUATE PERFORMANCE BY APPLE OF ANY OF
ITS CONTRACTUAL OBLIGATIONS OR LIABILITY IN TORT FOR DAMAGE TO PROPERTY OR FOR
DEATH OR PERSONAL INJURY IS NOT LIMITED OR EXCLUDED UNDER THIS PLAN INCLUDING
CONSUMER RIGHT TO SEEK FOR DAMAGES IN THE EVENT OF TOTAL OR PARTIAL NON-
PERFORMANCE OR INADEQUATE PERFORMANCE BY APPLE OF ANY OF ITS CONTRACTUAL
OBLIGATIONS.
3. Section 9 of the Plan should be worded as follows:
If you are a consumer and have entered into this Plan via Apple Online Store or contact
centre, you may withdraw from this Plan within 10 days from its purchase, unless you have
expressly agreed that the coverage under this Plan is to begin before the lapse of the initial
10 days’ period - In such case the right of withdrawal is cancelled. The exercising of your right
to withdraw from the Plan is not conditional upon any payments.
Regardless of whether you are a consumer or not, you may terminate this Plan at any time
upon thirty (30) days’ prior written notice.
In the case of termination you will receive a pro-rata refund of the original purchase price,
based on the percentage of the unexpired Coverage Period from the Plan’s date of purchase,
less (a) a cancellation fee of €25.00 or ten percent (10%) of the pro-rata amount, whichever is
less, and (b) the value of any service provided to you under the Plan.
If you decide to withdraw or terminate, you may either call Apple at the telephone number
below, or send or fax a written notice with your Plan Agreement Number to Apple Customer
Support, Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland (fax number : +353-(0)21-
428-3917). A copy of the original proof of purchase must accompany your notice.
Unless applicable local law provides otherwise, Apple may terminate this Plan for fraud or
material misrepresentation or if service parts for the Covered Equipment become unavailable,
upon thirty (30) days’ prior written notice. If Apple terminates this Plan for the unavailability
of service parts, you will receive a pro-rata refund for the Plan’s unexpired term.