Apple Remote Desktop User Manual
Page 6
6
Contents
100
Sending One-Way Messages
100
Interactive Chat
101
Viewing Attention Requests
Sharing Screens
101
Sharing a Screen with Client Computers
102
Monitoring a Screen Sharing Tasks
Interacting with Your Apple Remote Desktop Administrator
102
Requesting Administrator Attention
103
Canceling an Attention Request
103
Changing Your Observed Client Icon
105
Administering Client Computers
Keeping Track of Task Progress and History
106
Enabling a Task Notification Script
107
Getting Active Task Status
107
Using the Task Feedback Display
108
Stopping a Currently Running Task
108
Getting Completed Task History
108
Saving a Task for Later Use
109
Creating and Using Task Templates
110
Editing a Saved Task
Installing Software Using Apple Remote Desktop
110
Installing by Package and Metapackage
112
Installing Software on Offline Computers
113
Installing by Using the Copy Items Command
114
Using Installers from Other Companies
Upgrading Software
Copying Files
116
Copy Options
118
Copying from Administrator to Clients
118
Copying Using Drag and Drop
120
Restoring Items from a Master Copy
Creating Reports
121
Collecting Report Data
122
Using a Task Server for Report Data Collection
123
Report Database Recommendations and Bandwidth Usage
124
Auditing Client Usage Information
126
Finding Files, Folders, and Applications
128
Comparing Software
130
Auditing Hardware
135
Testing Network Responsiveness
136
Exporting Report Information
137
Using Report Windows to Work with Computers