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If you see a blinking question mark on your screen, If you see the macintosh desktop – Apple Macintosh Performa 6400 Series User Manual

Page 103

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If you see a blinking question mark on your screen

The blinking question mark means that your Macintosh is unable to find
usable system software on your hard disk.

1

Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.

2

Place the

Macintosh Performa CD: Performa Software in the tray with the disc label

facing up.

Be sure to use the CD with the words “Performa Software” at the top. Make
sure the disc is lying flat in the tray.

3

To close the tray, push the tray in or press the Open/Close button.

Your Macintosh recognizes the CD-ROM disc as a startup disk, and in a few
seconds the Macintosh desktop with a Launcher appears.

If you see the Macintosh desktop

1

Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.

2

Place the

Macintosh Performa CD: Performa Software in the tray with the disc label

facing up.

Be sure to use the CD with the words “Performa Software” at the top. Make
sure the disc is lying flat in the tray.

3

To close the tray, push the tray in or press the Open/Close button.

4

Hold down the C key on your keyboard while you choose Restart from the Special menu.

Continue to hold down the C key until you see the “Welcome to
Macintosh” message.

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Troubleshooting