Apple iMac G5 (iSight) - Manual (Page 53)

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Troubleshooting
Occasionally you may have problems while working with
your iMac G5. This chapter gives you some solutions to try
when you have a problem.
This chapter contains solutions to problems that prevent you from working with your
iMac G5, such as a system freeze or a iMac G5 that will not start up. You can find more
troubleshooting information in Mac Help (see page 22) and on the Apple Service and
Support website at www.apple.com/support.
When you experience a problem with your iMac G5, there is usually a simple and quick
solution. When you encounter a problem, try to make a note of what you did before
the problem occurred. This will help you narrow down the possible causes of the
problem and then find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application is not compatible
with the version of the Mac OS installed on your iMac G5.
 Any software that you recently installed. Certain applications install extensions that
may not be compatible with the Classic environment.
 Any new hardware (such as additional memory or a peripheral) that you connected
or installed.
Warning: Do not attempt to open your iMac G5. If your iMac G5 needs service,
consult the service and support information that came with your computer for
instructions about how to contact an Apple Authorized Service Provider or Apple for
service. Your iMac G5 does not have any user-serviceable parts, except the memory.