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Troubleshooting – Apple Mac OS X Server User Manual

Page 33

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33

C H A P T E R

6

6

Troubleshooting

This chapter describes some common problems and solutions. Also refer to the
troubleshooting information that came with the computer.

Problems With Your Server

The computer begins to start up, then won’t respond.

Mac OS X Server may be looking for a NetInfo server.

1

Disconnect the computer’s Ethernet connection.

2

When asked if you want to continue in non-network mode, enter Y.

3

Log in as Administrator.

4

Open the Apple menu and choose Computer Settings, then choose Network.

5

In the NetInfo panel, make sure “Connect to parent NetInfo server at startup” is not
selected.

The monitor screen is black.

Try these solutions:
m Press any key. (The computer automatically dims the display when left idle; you press a

key to reset the display. You set the dimming interval in Monitor Preferences.)

m Make sure the monitor is properly connected and adjusted. See the manual that came

with your hardware for more information.

m Make sure the computer has a supported video card. Shut down your computer by

halting Mac OS X Server, then remove the video card. See “Halting Mac OS X Server and
Restarting From the CD” on page 37. See “System Requirements” on page 6 for
information about supported video cards.