Apple AppleCare Protection Plan for iPod - Manual (Page 19)

19 English
a Plan Confirmation for the new product, which will then become the Covered Equipment.
When notifying Apple of the transfer, you must provide the Plan Agreement Number, the
serial numbers and Proof of Purchase of the products being transferred by sending or faxing,
where available, notice of transfer to Apple as set forth in the section immediately above.
11. General
(i) Apple may subcontract or assign performance of its obligations to third parties but shall not
be relieved of its obligations to you in doing so.
(ii) Apple is not responsible for any failures or delays in performing under the Plan that are due
to events outside Apple’s reasonable control.
(iii) You are not required to perform preventative maintenance on the Covered Equipment to
receive service under the Plan.
(iv) This Plan is offered and valid only if you are a resident of a country in which
Apple or its affiliated companies offers the Plan that are set forth here:
http://www.apple.com/legal/applecare/countrylist.html. This Plan is not offered to persons
who have not reached the age of majority. This Plan is not available where prohibited by law.
(v) In carrying out its obligations Apple may, at its discretion and solely for the purposes of
monitoring the quality of Apple’s response, record part or all of the calls between you and
Apple.
(vi) You agree that any information or data disclosed to Apple under this Plan is not confidential
or proprietary to you. Furthermore, you agree that Apple may collect and process data on
your behalf when it provides service. This may include transferring your data to affiliated
companies or service providers located in countries where data protection laws may be less
comprehensive than your country of residence, including but not limited to Australia, Canada,
countries of the European Union, India, Japan, the People’s Republic of China and the U.S.
(vii) Apple has security measures, which should protect your data against unauthorized access
or disclosure as well as unlawful destruction. You will be responsible for the instructions
you give to Apple regarding the processing of data, and Apple will seek to comply with
those instructions as reasonably necessary for the performance of the service and support
obligations under the Plan. If you do not agree with the above or if you have questions