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Tr oubl esh oot in g: q&a – Nokia N75 User Manual

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Tr

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109

Log

Q: Why does the log appear empty?

A: You may have activated a filter, and no communication events

fitting that filter have been logged. To see all events, select

Applications

>

Log

>

Options

>

Filter

>

All communication

.

Memory low

Q: What can I do if my device memory is low?

A: You can delete the following items regularly to avoid

memory getting low:

Messages from

Inbox

,

Drafts

, and

Sent

folders in

Messaging

• Retrieved e-mail messages from the device memory

• Saved browser pages

Images and photos in

Gallery

To delete contact information, calendar notes, call timers,
call cost timers, game scores, or any other data, go to the
respective application to remove the data. If you are deleting
multiple items and one of the following notes are shown:

Not

enough memory to perform operation. Delete some data
first.

or

Memory low. Delete some data.

, try deleting items

one by one (starting from the smallest item).

Q: How can I save my data before deleting it?

A: Save your data using one of the following methods:

Use Nokia PC Suite to make a backup copy of all data to a
compatible computer.

• Send images to your e-mail address, then save the

images to your computer.

• Send data using Bluetooth connectivity to a

compatible device.

Store data on a compatible memory card.

Messaging

Q: Why can’t I select a contact?

A The contact card does not have a phone number or an

e-mail address. Add the missing information to the contact
card in

Contacts

.

Multimedia messaging

Q: What should I do when the device cannot receive a

multimedia message because memory is full?

A: The amount of memory needed is indicated in the error

message:

Not enough memory to retrieve message. Delete

some data first.

To view what kind of data you have and

how much memory the different data groups consume,
select

File manager

>

Options

>

Memory details

.

Q: The note

Retrieving message

is shown briefly.

What is happening?

A: The device is trying to retrieve a multimedia message from

the multimedia messaging center.

Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Select

Messaging

>

Options

>

Settings

>

Multim. msg.

.

N75.EN_ESv1_BIL_9252942.book Page 109 Monday, April 2, 2007 3:31 PM