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Hardware and system checklist, Hardware and system checklist -3 – Toshiba Satellite 2670 User Manual

Page 119

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User's Manual

Troubleshooting 9-3

Version

1

Last Saved on 19/01/00 17:28

Satellite 2670/2710 User's Manual – 2670_UK.doc – ENGLISH – Printed on 19/01/00 as IM_267UK

Software

The problems may be caused by your software or diskette. If you cannot
load a software package, the media may be damaged or the program
might be corrupted. Try loading another copy of the software.

If an error message appears while you are using a software package,
check the software documentation. These documents usually include a
problem solving section or a summary of error messages.

Next, check any error messages in the OS documentation.

Hardware

If you cannot find a software problem, check your hardware. First run
through the items in the preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The next section provides
checklists for individual components and peripherals.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:

System start-up

Printer

Self Test

AccuPoint II

Power

PS/2 mouse

Password

Serial mouse

Hotkeys

PC card

Keyboard

Monitor

LCD panel

Sound system

Hard disk drive

USB

DVD-ROM drive

Hibernation

Diskette drive

Modem

This manual is related to the following products: