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Usb device – Toshiba Tecra S4 User Manual

Page 177

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User’s Manual

9-15

Troubleshooting

USB device

Refer also to your USB device’s documentation.

Memory expansion

Refer also to Chapter 8,

Optional Devices

, for information on installing

memory modules.

Problem

Procedure

USB device does not
work

Check for a firm cable connection between the
USB ports on the computer and the USB device.

Make sure the USB device drivers are properly
installed. Refer to your Windows XP
documentation for information on checking the
drivers.

If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to Enabled.

If problems persist, contact your dealer.

Problem

Procedure

If there is a memory
malfunction, the power
LED flashes (on for 0.5
seconds, off for 0.5
seconds) in the
following ways;

If there is only an error
in Slot A: repeatedly
flashes orange twice,
then green.

If there is only an error
in Slot B: repeatedly
flashes orange, then
green twice.

If there is an error in
Slot A and in Slot B:
repeatedly flashes
orange twice, then
green twice.

In the event of “power LED” flashing indicated on
the left being seen when the computer is
switched on you should initially ensure that the
installed memory module(s) are compatible with
the computer. If you determine that an
incompatible module has been installed, you
should follow the steps as detailed below:

1. Turn off the computer.

2. Disconnect the AC adaptor and all peripheral

devices.

3. Remove the battery pack.

4. Remove the incompatible memory module.

5. Install the battery and/or connect the AC

adaptor.

6. Switch on the computer.

If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.