Toshiba SATELLITE L300 - Manual (Page 128)

User’s Manual 9-8
Troubleshooting
Diskette drive
Pointing device
If you are using a USB mouse, also refer to the USB section in this chapter
and to your mouse documentation.
Touchpad
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA
■
Do not use the mouse or keyboard during
writing.
■
Use only the software supplied with the
computer for recording.
■
Do not run or start other software during
writing.
■
Do not jar the computer during writing.
■
Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem Procedure
Problem Procedure
Drive does not
operate There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run
correctly but others
do not The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
You cannot access
the external 3 1/2"
diskette drive Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.
If problems persist, contact your dealer.
Problem Procedure
On-screen pointer
does not respond to
Pad operation The system might be busy. If the pointer is
shaped as an hourglass, wait for it to resume its
normal shape and try again to move it.
Double-tapping does
not work Try changing the double-click speed setting in
the mouse control utility. Click Start
→ Control
Panel → Hardware and Sound → Devices and
Printers → Mouse to access it.