Agilent Technologies FS2010 - Manual (Page 5)

5
Product Warranty
This FuturePlus Systems product has a warranty against defects in material and
workmanship for a period of 1 year from the date of shipment. During the
warranty period, FuturePlus Systems will, at its option, either replace or repair
products proven to be defective. For warranty service or repair, this product must
be returned to the factory.
Due to the complex nature of the FS2010 and the wide variety of customer
target implementations, the FS2010 has a 30 day acceptance period by the
customer from the date of receipt. If the customer does not contact
FuturePlus Systems within 30 days of the receipt of the product it will be said that
the product has been accepted by the customer. If the customer is not satisfied
with the FS2010 they may return the FS2010 within 30 days for a refund.
For products returned to FuturePlus Systems for warranty service, the Buyer
shall prepay shipping charges to FuturePlus Systems and FuturePlus Systems
shall pay shipping charges to return the product to the Buyer. However, the
Buyer shall pay all shipping charges, duties, and taxes for products returned to
FuturePlus Systems from another country.
FuturePlus Systems warrants that its software and hardware designated by
FuturePlus Systems for use with an instrument will execute its programming
instructions when properly installed on that instrument. FuturePlus Systems does
not warrant that the operation of the hardware or software will be uninterrupted or
error-free.
The foregoing warranty shall not apply to defects resulting from improper or
inadequate maintenance by the Buyer, Buyer-supplied software or interfacing,
unauthorized modification or misuse, operation outside of the environmental
specifications for the product, or improper site preparation or maintenance. NO
OTHER WARRANTY IS EXPRESSED OR IMPLIED. FUTUREPLUS SYSTEMS
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THE REMEDIES PROVIDED HEREIN ARE BUYER’S SOLE AND EXCLUSIVE
REMEDIES. FUTUREPLUS SYSTEMS SHALL NOT BE LIABLE FOR ANY
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY.
Product maintenance agreements and other customer assistance agreements
are available for FuturePlus Systems products. For assistance, contact
Technical Support.
Limitation of
Warranty
Exclusive Remedies
Assistance