Avaya Switcher User Manual
Page 16
M A I N T E N A N C E A N D
T R O U B L E S H O O T I N G
e n g l i s h
20
21
M A I N T E N A N C E A N D
T R O U B L E S H O O T I N G
e n g l i s h
P R O B L E M
I T E M S T O C H E C K
I GET A LOW
PITCH HUM IN
MY HEADSET
SPEAKER AND/
OR MY CALLERS
COMPLAIN THEY
CAN HEAR HUM
Change the Telephone/Amplifier Compatibility
Switch between position 5 and 6 to see if the
hum goes away in either position. Use the
position with no hum.
Ensure the Audio Device Cable is routed away
from your monitor or other electrical device.
If you are using batteries to power the Switcher
Amplifier, the three ‘beeps’ are telling you that
the batteries are low and need to be replaced.
See “Installing Batteries” on page 1.
I HEAR THREE
‘BEEPS’ IN
THE HEADSET
Maintenance Hints
Trouble Shoot ing Guide
P R O B L E M
I T E M S T O C H E C K
MY CALLERS SAY
THAT THEY CAN’T
HEAR ME AT ALL OR
THEY CAN’T HEAR
ME VERY WELL
Make sure the microphone of your headset is
positioned in front or near your mouth. If you
are using a “noise-cancelling” headset, the
position of the microphone is very important.
You may need to adjust the “Outgoing Volume”.
See “Adjusting Outgoing Volume” on page 11.
Confirm that the Telephone/Amplifier
Compatibility Switch is in the correct setting
for your phone (see "Set the Telephone/Amplifier
Compatibility Switch” on page 4). You may
want to try moving the switch through all of
the positions until your caller hears you clearly.
Experimenting with various switch settings
will not harm the amplifier or your telephone.
Trouble Shoot ing Guide
Maintenance Hints