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Solving other problems 7-27 – Konica Minolta magicolor 3730DN User Manual

Page 142

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Solving Other Problems

7-27

You are
experienc-
ing duplex
(double-
sided) prob-
lems.

Media or settings are
not correct.

Make sure that you are using correct
media.

„

See “Media Specifications” on
page 4-2.

„

Do not duplex (double-sided) enve-
lopes, labels, letterhead, postcards
or glossy.

„

Make sure that you have not mixed
media types in Tray 1 or 2.

Make sure that your document has
more than one page.
In the Windows printer driver (Layout/
Print Type), choose “Double-Sided.”
For N-up on duplexed pages, choose
Collate only in the Windows driver’s
Basic Tab. Do not set collation in the
application.

With

N-up on

multiple cop-
ies, the out-
put is
incorrect.

Both the driver and
the application have
been set for collation.

For N-up on multiple copies, choose
Collate only in the Windows driver’s
Basic Tab. Do not set collation in the
application.

You hear
unusual
noises.

There is a foreign
object stuck inside
the printer.

Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.

The
web-based
utility cannot
be accessed.

The PageScope Web
Connection Adminis-
trator’s password is
incorrect.

The PageScope Web Connection
Administrator password has a 0-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference Guide
on the Printer Driver and Utility
CD/DVD.

Symptom

Cause

Solution