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Lenovo ThinkVantage (Hardware Password Manager Deployment Guide) User Manual

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Contents

Preface . . . . . . . . . . . . . . . . . v

Chapter 1. Overview . . . . . . . . . . 1

Chapter 2. Installing Hardware
Password Manager on
ThinkManagement Console . . . . . . 3

Prerequisites . . . . . . . . . . . . . . . .

3

Preparing the core server . . . . . . . . . . .

4

ThinkManagement Console with HPM server
setup . . . . . . . . . . . . . . . . . . .

5

Migrating to a new LDAP server . . . . . . . . .

6

Installing Hardware Password Manager on a
Lenovo device . . . . . . . . . . . . . . . .

6

Chapter 3. Managing Hardware
Password Manager devices with
ThinkManagement Console . . . . . . 9

Viewing Hardware Password Manager devices and
their properties

. . . . . . . . . . . . . . .

9

Managing enrolled users on Hardware
Password Manager devices . . . . . . . .

10

Configuring an LDAP server connection . . .

10

Viewing Hardware Password Manager users
and their properties . . . . . . . . . . .

11

Removing a user’s access to a Hardware
Password Manager device . . . . . . . .

12

Managing Hardware Password Manager
groups . . . . . . . . . . . . . . . .

12

Managing remote actions and policy settings for
Hardware Password Manager devices . . . . .

13

Updating client policies globally . . . . . . . .

14

Updating hardware passwords globally . . . . .

15

Updating the emergency account . . . . . . .

16

Changing server policy settings . . . . . . . .

17

Defining scopes and roles for console users . . .

18

Chapter 4. Hardware Password
Manager Client . . . . . . . . . . . .

21

Hardware Password Manager device setup . . .

21

Registering a device with the Hardware Password
Manager server and enrolling the first user. . . .

21

Enrolling additional users on a Hardware Password
Manager device . . . . . . . . . . . . . .

22

Removing a user from a Hardware Password
Manager device . . . . . . . . . . . . . .

23

Unregistering a device from the Hardware
Password Manager server . . . . . . . . . .

23

Updating credentials on a Hardware Password
Manager device . . . . . . . . . . . . . .

24

Chapter 5. Deployment . . . . . . . .

25

Fingerprint integration . . . . . . . . . . . .

25

Safe Guard Easy/Safe Guard Enterprise
compatibility . . . . . . . . . . . . . . .

26

One-touch registration

. . . . . . . . . . .

26

Pre-registration

. . . . . . . . . . . .

27

User enrollment on a pre-registered system .

27

Chapter 6. Scenarios . . . . . . . . .

29

Service scenarios (configuration changes) . . . .

29

Scenario 1 - Hardware configuration
changes . . . . . . . . . . . . . . .

29

Scenario 2 - CMOS error . . . . . . . . .

29

Scenario 3 - Replace the fingerprint device. .

30

Scenario 4 - Hardware passwords already
set

. . . . . . . . . . . . . . . . .

30

Scenario 5 - Setup under the operating system
(remote BIOS settings) . . . . . . . . . .

30

Scenario 6 - Replace the system board . . .

31

Scenario 7 - Add a hard disk drive . . . . .

31

Scenario 8 - Replace or move a hard disk
drive . . . . . . . . . . . . . . . . .

31

Scenario 9 - Change the hard disk location
within a system

. . . . . . . . . . . .

32

Scenario 10 - Remove a hard disk drive . . .

32

Scenario 11 - Flashing the BIOS . . . . . .

32

Scenario 12 - Registered system can no longer
access the Hardware Password Manager
server . . . . . . . . . . . . . . . .

33

Scenario 13 - Enter the BIOS setup. . . . .

33

Scenario 14 - Load default settings in the
BIOS setup . . . . . . . . . . . . . .

33

Scenario 15 - Do not protect all hard drives .

33

User Scenarios . . . . . . . . . . . . . .

34

Scenario 1 - Forgot Hardware Account
credentials, network connected . . . . . .

34

Scenario 2 - Forgot Hardware Account
credentials, NOT network connected . . . .

34

Scenario 3 - Forgot the corporate password .

34

Scenario 4 - Manual login using different
keyboard types

. . . . . . . . . . . .

34

Scenario 5 - Handling enrollment from multiple
boot partitions . . . . . . . . . . . . .

35

Scenario 6 - BitLocker . . . . . . . . . .

35

Appendix A. Security and
convenience. . . . . . . . . . . . . .

37

Appendix B. Disaster recovery . . . .

39

© Copyright Lenovo 2010

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