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Installation, Troubleshooting – Muxlab LongReach 3G-SDI to HDMI Extender Kit User Manual

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© MuxLab Inc. 2012

Installation

1.

Identify the connectors on the Transmitter and Receiver as indicated on the product
labels.

2. Verify that the distance between the Transmitter and Receiver is within MuxLab

specifications (see Specifications table).

3. To install the Transmitter:

3a. Connect the Transmitter to the SDI video source with a BNC 75-ohm coaxial

cable.

3b. Connect one (1) lengths of Cat 5e/6 (or higher) grade UTP cables to the

RJ45 LINK connectors on the Transmitter. Use a straight-through cable only.

3c. Install the unit in a location with adequate ventilation.

4. To install the Receiver:

4a. Connect the Receiver to the HDMI display equipment with a compliant cable.

4b. Connect the one (1) Cat 5e/6 cables to the RJ45 LINK connectors on the

Receiver.

4c. Install the unit in a location with adequate ventilation.

5. Connect a power supply to each unit, and then plug the power supply into an AC

power outlet. If power is present, the green Power led should be ON. If cable is
correctly connected the RJ45 Sync led should be ON.

6. Power the equipment and verify the image quality. If signal is valid the RJ45 Sync

LED should be ON and the SDI LED should be ON.

7. The following diagram shows the final configuration.

Troubleshooting

The following table describes some of the symptoms, probable causes and possible solutions
in respect to the installation of the HD-SDI to HDMI Extender Kit:

LEDS

Status

Possible cause

Action

PWR

OFF

No AC power or
defective power supply.

Try swapping the two power
supplies.

RJ45

SYNC

OFF

No functional link
between the 2 units.

Remote unit off or
defective.

UTP cable not
connected.

Bad UTP cable.

Cable too long.

Turn on remote unit.

Cable must be straight-through and
not crossed.

Cable must be Cat5e/6 or better.

Length must be 330 ft (100m) or
less.

SDI

SYNC

(on tx only)

OFF

No valid SDI signal,
unsupported format or
coax too long.

No SDI signal or
invalid signal.

Turn on SDI equipment.

Try with a good short 75 ohm coax
cable.

VIDEO

(on tx only)

OFF

FLASHING

ON

No source

Incompatible monitor.

Video OK

-

Change monitor for one that
support the original format.

SOUND

(on tx only)

OFF

FLASHING

ON

No sound present.

Monitor does not
supported sound or
48kHz rate.

Sound OK

No sound in the SDI signal.

Change monitor for one that
support the sound.

HDMI

(on rx only)

OFF

FLASHING
or ON

Monitor or cable in
problem.

Good.

Check cable or monitor. No power
on monitor.

If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).

This manual is related to the following products: