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Troubleshooting – Muxlab Active VGA Balun Kit User Manual

Page 12

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© MuxLab Inc.

VideoEase Active VGA Balun Kit Installation Guide

Page 12

4.

Troubleshooting

The following table describes some of the problem symptoms, the probable causes and possible
solutions. If the information below does not solve the problem, the technical support contact
information can be found at the end of this section.

Picture

Power LED

Probable Cause

Possible Solution

No Image

OFF

No power

Check power
connections

No Image

ON

Wiring

Check continuity
Check correct wiring

Smearing

ON

Exceed cable length

Reduce cable length
Adjust contrast and
brightness

Ghosting

ON

Impedance
mismatch

Check cabling
Try different VGA
card or display

Wrong
colors

ON

Swapped pairs

Check wiring

Loss of
detail

ON

Exceed cable length

Reduce cable length
Adjust contrast and
brightness

Image
shakes

ON

Too much gain

Reduce the gain by
setting the DIP
switches to OFF,
starting with SW4
(far right).

When contacting your nearest MuxLab dealer or MuxLab Technical Support please have the
following information ready:

Unit model number.

Cabling layout. Include model of

camera and DVR used, cable length
and type.

Description of problem.

List of tests performed.