Software update troubleshooting tips – Pathway #8680 Ultimate Converter User Manual
Page 10

DMX Ultimate Converter
User’s Manual
2. Unplug the Converter power cable.
3. Remove the eight cover screws and the top cover and set aside.
4. Connect the male 9-pin end of the serial connector to the 9-pin female connector on the
right side of the circuit board.
5. Connect the opposite end of the serial cable to the back of your PC -- Note the Com port
number.
6. Start the UPDATE.BAT file on the PC and enter the Com port number that the converter is
connected to.
7. Enter the current version (1 or 2) as noted in step 1.
8. Press and hold the OK button on the front of the Converter while plugging in the power
cable.
9. If the current version is version 2 skip to step 14.
10. This should bring up the 1.0 download utility on the PC. If not, see the troubleshooting tips
below.
11. Type L LOADERX2.HEX and press ENTER. It will take about a minute to download the
update.
12. Once the download is complete the converter should flash the display and error light.
13. Press Ctrl-C on the PC Keyboard to exit the Update utility.
14. After HyperTerminal loads, press the OK button on the converter. This should bring up the
2.0 download utility. If HyperTerminal does not load, see the troubleshooting tips below.
15. Type L to begin the download. A series of squares will begin to show up on the screen.
Select the Transfer Menu (ALT T) then Send File…
16. Enter ULTIMATE.UPD as the file name and select Xmodem as the protocol. Click the Send
button.
17. After the download is complete press S to start the converter. If the converter starts
unplug the converter, remove the serial cable and replace the cover and screws.
18. Plug in the converter and verify that the correct conversion mode is shown on the status
display. If not see
Troubleshooting Tips
that follow.
19. Check that the conversion Start Address is correct for your application (i.e. 001 for no
offset)
S
OFTWARE
U
PDATE
T
ROUBLESHOOTING
T
IPS
Problem Possible
Solutions
No Download Screen
Check that the converter display is blank during the download
Check the serial cable connections
Try selecting the other com port in UPDATE.BAT
Converter doesn't display status
after update
Unplug the converter and plug it back in.
Retry the download procedure.
Converter doesn't convert
protocols after update
Verify that the Start Address is correct.
10