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Tro u b le s ho ot in g – Sony DSC-U10 User Manual

Page 83

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“Memory Stick”

You cannot turn on the
camera during USB
connection.

• The camera and your computer are

connected through a hub.

p Connect the camera directly to your computer, or

use a hub with output of 500 mA.

The image cannot be played
back on a computer.

p If you are using the “PIXELA ImageMixer for

Sony” application software, click on HELP.

p Consult the computer or software

manufacturer.

The image is interrupted by
noise when you view a movie
on a computer.

• You are playing back the file directly

from the “Memory Stick.”

p Copy the file to the hard disk of your computer

and then play back the file from the hard disk
(pages 70, 72 and 77).

You cannot print an image.

p Check the printer settings.
p Click on the HELP files for the “PIXELA

ImageMixer for Sony” application software.

An error message appears
when you set the supplied
CD-ROM in your computer.

• The computer display is not set correctly.

p Set the computer display as follows:

Windows: 800 × 600 dots or more

High Color (16 bits, 65 000
colors) or more

Macintosh: 800 × 600 dots or more

32 000 colors or more

Symptom

Cause

Solution

Symptom

Cause

Solution

You cannot insert a “Memory
Stick.”

• You are inserting it backwards.

p Insert it from the right side (page 22).

You cannot record on a
“Memory Stick.”

• The write-protect switch on the “Memory

Stick” is set to the LOCK position.

• The “Memory Stick” is full.

p Set it to the recording position (page 92).

p Delete unnecessary images (page 52).

You cannot format a “Memory
Stick.”

• The write-protect switch on the “Memory

Stick” is set to the LOCK position.

p Set it to the recording position (page 92).