AT&T E5908 - Manual (Page 49)

45
Appendix
If you lose a call
after changing
channels
Incomplete
messages
• You were probably almost out of range. Move closer to the base
before changing channels. Before placing another call, set the hand-
set in the charger for at least 15 seconds.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after 4 minutes.
• If the caller pauses for more than 6 seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop recording and dis-
connect the call.
Difficulty hear-
ing messages
• Press VOLUME
^
to increase speaker volume.
System does
not answer
after correct
number of rings • Make sure that the answering system is on.
• If Toll Saver is activated, the number of rings changes to two when
you have new messages waiting.
• In some cases, the system may be affected by the ringing system
used by the local telephone company.
• If the memory is full or the system is off, the system will answer after
10 rings.
Announcement
message is not
clear • When you record your announcement, make sure you speak in a
normal tone of voice, about 9 inches from the base.
• Make sure there is no “background” noise (TV, music, etc.) while you
are recording.
System does
not respond
to remote
commands • Make sure to enter your Remote Access Code correctly (see page 41).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the Remote Access Code
while your announcement is playing. Try waiting until the announce-
ment is over before entering the code.
• There may be noise or interference on the phone line you are using.
Press dialpad buttons firmly.
Troubleshooting
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