Computer, User guide, How to use troubleshooting – Sony SVE14A390X User Manual
Page 440: List of topics
Personal Computer
E Series
SVE14A3
What should I do if I forget the power-on password
to start my VAIO computer?
If you forget the password (
Setting/Changing the Power-on Password
), you
cannot start your VAIO computer.
When you forget your user password:
Enter the machine password to reset the user password at the BIOS setup
screen.
When you forget your machine password:
The password needs to be reset and a fee will be charged. To reset the
password, contact an authorized Sony service/support center.
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