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User guide, How to use troubleshooting, List of topics – Sony SVE14A390X User Manual

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User Guide

How to Use

Troubleshooting

Hardware

Apps

Network / Internet

Backup / Recovery

Security

Peripheral Devices

List of Topics

Print

Personal Computer

E Series

SVE14A3

What should I do if I cannot start/complete the

recovery process?

Disconnect all unnecessary external devices from your VAIO computer.

Try the suggestions below:

Check the condition of Recovery Media. If you are using optical discs, check
the discs for dirt or damage. If the discs are not clean, clean them and try
recovering your VAIO computer again.

If you cannot recover your VAIO computer from the recovery area, restart
the computer and recover the computer from the recovery area again, or use
Recovery Media.

If you cannot recover your VAIO computer using a USB optical drive or USB
flash drive, connect the drive to another USB port or to the USB port that is
compliant with the USB 2.0 standard (if any). Then, turn off the computer
and try recovering it again. See

Recovering from the Recovery Area

for more

information.

If the problem persists, visit the VAIO online support website for further
assistance.

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