Avaya 5420 + EU24 - Manual (Page 53)

Introduction System Features - Page 53
IP Office 5420 + EU24 User’s Guide System Features - Page 53
40DHB0002UKEG – Issue 4 (9th February 2004) Introduction
System Features
Introduction
As well as your phones specific features, you can access a number of system features
by dialing short codes.
These instructions are for the system's default configuration. They assume that you are
using the default feature codes. It also assumes that you have full access to all
features and the public telephone network
Making Calls
Internal Calls:
If your System Administrator has allocated you the Ring Back When Free feature (see
page 46) under a dial pad digit, you can:
1. When you call an extension that does not answer or is busy, press the
RBak
feature key to set a callback on that extension.
2. When the extension you called becomes free, your phone will ring (a burst of three
rings).
3. Lift the handset and the extension is called automatically.
4. When the extension you called is free, your phone will ring (a burst of three rings).
5. Lift the handset and the extension is called automatically.
External calls:
To make an external call, either dial the number (prefixed by the access code if
required) or use a speed dial code (contact your system manager for a list of your
speed codes).
If you hear busy tone while dialing, then the call may be barred. Your system manager
can bar certain calls, such as those to premium rate numbers and international calls
Answering Calls
Ringing at your own extension:
Simply pick up the handset. When in headset mode, press the button associated with
the alerting call.
The default ringing cadences are:
•
Internal calls have a single ring cadence
• External calls have a double ring cadence.
These can be changed by your System Administrator.
Ringing at another extension:
You can answer from your own phone by using Call Pick-Up; lift your handset and dial:
-
*30 to answer a call ringing anywhere.
- *31 to answer a call within your group.
- *32*201# to answer the call for a particular extension, in this example 201.
Note: If your phone rings for any longer than a specified period (15 seconds in
default), any re-direction feature that you have activated, such as voicemail or
call forwarding, will come into effect.