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Dpkup - directed call pickup (!), Drop - drop (!), Dtone - secondary dial tone – Avaya 5420 + EU24 User Manual

Page 35: Emrgy - dial emergency, Flash - flash hook (#)

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Function Key Programming

Function Keys - Page 35

IP Office 5420 + EU24 User’s Guide

Function Keys - Page 35

40DHB0002UKEG – Issue 4 (9th February 2004)

Function Key Programming

DPkUp - Directed Call Pickup (!)

Answer a call currently ringing at a specified user or group.
This function can be programmed with or without a a the target extension or group
number. This function can be programmed through the phone by the user using an

Admin key.
If programmed with a target number, the

DPkUp key displays that number. When a

call is ringing at that extension or group, press

DPkUp to answer (pick up) that call.

If programmed without a target number, pressing

DPkUp allows the user to enter

the target number for that pickup attempt.

[User | Digital Telephony | Emulation | Directed Call Pickup]

Drop - Drop (!)

Clears a current calls.
This function does not require any data entered when programmed. This function can
be programmed through the phone by the user using an

Admin key.

For a call in progress, pressing

Drop disconnects the caller.

When drop is used, silence is returned to the user rather than dial tone. This is
intended operation, reflecting that Drop is mainly used by call center headset users.

[User | Digital Telephony | Emulation | Drop]

DTone - Secondary Dial Tone

Return secondary dial tone to the user.
This function is currently not supported on the 5420 telephone.

Emrgy - Dial Emergency

Dials a specified number regardless of any call barring applied to the user.
This function requires entry of a number to dial when programmed. That number is
then shown next to Emrgy. This function cannot be programmed through the phone by
the user.

[User | Digital Telephony | Advanced | Dial | Dial Emergency]

Flash - Flash Hook (#)

Send a hook flash signal to the currently connected line.
This function does not require any data entered when programmed. This function
cannot be programmed through the phone by the user. This function can be
programmed through the phone by the user using an

Admin 1 key.

[User | Digital Telephony | Advanced | Miscellaneous | Flash Hook]