Steal - call steal, Suscw - suspend cw, Suspe - suspend call – Avaya 5420 + EU24 User Manual

Page 50

Page 50 - Function Key Programming

Function Keys

Page 50 - Function Keys

IP Office 5420 + EU24 User’s Guide

Function Key Programming

40DHB0002UKEG – Issue 4 (9th February 2004)

Steal - Call Steal

Take over a call from a specified extension or retrieve a call just transferred or
forwarded. This function cannot be programmed through the phone by the user.
If a target extension number is entered when this function is programmed,

Steal

displays that number. Pressing

Steal when the target extension has a call will take

over the call.
If no target extension number is entered when the function is programmed,

Steal

retrieves the last calls transferred from the extension. This includes calls diverted to
voicemail.
Notes: 1. Target extension must not have Cannot Intrude set.
2.

Extension

with

Steal allocated must also have Can Intrude set.

[User | Digital Telephony | Advanced | Call | Call Steal]

SusCW - Suspend CW

Suspend the current external call at the exchange and answer the waiting call.
This feature is not supported in the USA.
If no exchange slot number is specified when the function is programmed, exchange
slot 0 is used. This function cannot be programmed through the phone by the user.
Pressing

SusCW is only supported if the exchange provides a Q.931 suspend call

facility.

[User | Digital Telephony | Advanced | Suspend | Suspend CW]