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Appendix c, Technical support fax order, Incident summary – Allied Telesis AT-MCF112VF, SM, LH User Manual

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Appendix C

Technical Support Fax Order

Name___________________________________________________________

Company ________________________________________________________

Address _________________________________________________________

City ____________________ State/Province____________________________

Zip/Postal Code ________________Country____________________________

Phone ___________________________ Fax ____________________________

Incident Summary

Model number of Allied Telesyn product I am using_______________________

Firmware release number of Allied Telesyn product ______________________

Other network software products I am using (e.g., network managers)

_______________________________________________________________

_______________________________________________________________

Brief summary of problem __________________________________________

_______________________________________________________________

Conditions (List the steps that led up to the problem.)_____________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

Detailed description (Please use separate sheet)

Please also fax printouts of relevant files such as batch files and configuration
files. When completed, fax this sheet to the appropriate Allied Telesyn office.
Fax numbers can be found on page vi
ii.

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