Appendix c, Technical support fax order, Incident summary – Allied Telesis AT-MCF112VF, SM, LH User Manual
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Appendix C
Technical Support Fax Order
Name___________________________________________________________
Company ________________________________________________________
Address _________________________________________________________
City ____________________ State/Province____________________________
Zip/Postal Code ________________Country____________________________
Phone ___________________________ Fax ____________________________
Incident Summary
Model number of Allied Telesyn product I am using_______________________
Firmware release number of Allied Telesyn product ______________________
Other network software products I am using (e.g., network managers)
_______________________________________________________________
_______________________________________________________________
Brief summary of problem __________________________________________
_______________________________________________________________
Conditions (List the steps that led up to the problem.)_____________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration
files. When completed, fax this sheet to the appropriate Allied Telesyn office.
Fax numbers can be found on page viii.