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Chapter 3, Troubleshooting – Allied Telesis AT-MC14 User Manual

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Chapter 3

Troubleshooting

Follow the guidelines below to test and troubleshoot the installation in the
event a problem occurs.

If the PWR LED is OFF, do the following:

q

If the unit is installed on a desktop, check to be sure that the power
adapter is securely connected to a power outlet and that the power
adapter cable is securely connected to the back of the media converter.

q

If the unit is installed in an AT-MCR12 chassis, check that the unit is
fully seated in the slot.

q

Verify that the power outlet has power by connecting another device
to it.

q

Try using another power adapter.

If the LNK LED for the twisted pair port is OFF, do the following:

q

Check that the end-node connected to the port is powered ON and is
operating properly.

q

Check that the twisted pair cable is securely connected to the twisted
pair port on the media converter and to the end-node.

q

Make sure that the twisted pair cable does not exceed 100 meters (328
feet) and that you are using Category 3 or better cable.

q

Verify that the end-node is operating at 10 Mbps and half- or
full-duplex mode.

This manual is related to the following products: