Allied Telesis AT-MC303 - Manual (Page 43)

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Appendix B
Technical Support Fax Order
Name __________________________________________________________________
Company _______________________________________________________________
Address ________________________________________________________________
City ________________________ State/Province_______________________________
Zip/Postal Code ____________________ Country_______________________________
Phone _______________________________ Fax _______________________________
Incident Summary
Allied Telesyn model number________________________________________________
Firmware release number of Allied Telesyn product (if applicable)____________________
Other network software products I am using (e.g., network managers)
______________________________________________________________________
______________________________________________________________________
Brief summary of problem __________________________________________________
______________________________________________________________________
Conditions (List the steps that led up to the problem.)_____________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate Allied Telesyn office. Fax numbers can be
found on page viii.