Contacting allied telesyn, Online support, Email and telephone support – Allied Telesis AT-WA7400 User Manual
Page 16: Returning products, Sales or corporate information, Management software updates
Preface
16
Contacting Allied Telesyn
This section provides Allied Telesyn contact information for technical
support as well as sales and corporate information.
Online Support
You can request technical support online by accessing the Allied
Telesyn Knowledge Base: http://kb.alliedtelesyn.com. You can use
the Knowledge Base to submit questions to our technical support staff
and review answers to previously asked questions.
Email and Telephone Support
For Technical Support via email or telephone, refer to the Support &
Services section of the Allied Telesyn web site:
www.alliedtelesyn.com.
Returning Products
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesyn without
an RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesyn Technical Support
through our web site: www.alliedtelesyn.com.
Sales or Corporate Information
You can contact Allied Telesyn for sales or corporate information
through our web site: www.alliedtelesyn.com. To find the contact
information for your country, select Contact Us -> Worldwide Contacts.
Management Software Updates
New releases of management software for our managed products are
available from either of the following Internet sites: