Allied Telesis AT-MC13 - Manual (Page 12)

Preface
12
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical
support as well as sales or corporate information.
Online Support
You can request technical support online by accessing the Allied Telesis
Knowledge Base: www.alliedtelesis.com/kb. You can use the
Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
Email and Telephone Support
For technical support via email or telephone, refer to the Support &
Services section of the Allied Telesis web site: www.alliedtelesis.com.
Returning Products
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesis Technical Support
group through the Allied Telesis web site: www.alliedtelesis.com.
Sales or Corporate Information
You can contact Allied Telesis for sales or corporate information on our
web site: www.alliedtelesis.com. To find the contact information for your
country, select Contact Us -> Worldwide Contacts.