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Troubleshooting (dvd), Reference, 96 - english – Samsung DVD-VR335-XAA User Manual

Page 96

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96 -

English

R

eference

Troubleshooting (DVD)

Problem Explanation/Solution

You cannot use the operation or function due to one of the following reasons:
(1) Your DVD disc does not support the feature (for example, angles)
(2) You've requested a title, chapter, or scan time that is out of the correct range.

The disc does not support all the selected functions.
In this case, some settings you configure on the Setting menu may not work properly.

Aspect ratio is fixed on DVD disc.

Check whether you selected correct digital output options in the Audio Output Options menu.

Did you move your DVD Recorder & VCR suddenly from a cold place to a warm place?
In this case, do not connect the plug to the power outlet and wait for two hours. Then insert
the disc and try to play back again. It will work properly when condensation has evaporated.

Angle operation is available only when the disc contains images captured at different
angles.

• Check whether there is damage or foreign materials on your disc.
• Some discs with bad manufacturing quality may not be played back.
• If the scene changes from dark to bright suddenly, the screen may jitter temporarily,

but it is not a defect.

Sound languages and subtitle languages are disc-specific.
Only the sound and subtitle languages contained on a DVD disc are available and displayed
on the disc menu.

• Check whether PS

is displayed on front panel.

• Make sure to change the component video output using the Progressive button when the

disc is stopped.

• Point the remote control at the remote control sensor on your DVD Recorder & VCR.

Operate within distance. (15ft)

Remove obstacles between your DVD Recorder & VCR and remote control.

• Check whether the batteries are depleted.

• Read the table of contents and then find and read the sections describing your problem,

and follow the directions given.

• Turn the unit off and on.
• If your problem still persists, contact your nearest Samsung service center.

• Check the Video output is HDMI enabled.
• Check the connection between the TV and the HDMI jack of the DVD Recorder &VCR.
• See if your TV supports this 480p/720p/1080i DVD Recorder &VCR.

• If snow noise appears on the screen,it means that TV does not support HDCP

(High-bandwidth Digital Content Protection).

• Check your TV system setup correctly.
• Screen Jitter may occur when the frame rate is converted from 50Hz to 60Hz for

720p/1080i HDMI (High Definition Multimedia Interface)Output.

• Please refer to the user ’s manual of your TV.

Play mode settings are
different from the set-
tings configured with
the Setting menu.

Cannot change the
aspect ratio.

No audio output.

No video or audio output.
The disc tray is ejected
after 2 to 5 seconds.

Angle operation does not
work during playback of a
DVD disc.

The disc revolves, but
no image or bad quali-
ty images are output.

Desired sound
language and
subtitle language are
not played.

No progressive
output.

icon appears on

the screen.

The remote control
doesn't work.

Other problems

No HDMI output.

Abnormal HDMI
output screen.

HDMI output Jitter

00995E-VR335_XAA-Eng3 2006.4.3 8:42 PM Page 96

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