Samsung SPH-A790ZKSXAR - Manual (Page 236)

Section 4B: Terms & Conditions / Warranty 227
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG")
warrants to the original purchaser ("Purchaser") that SAMSUNG's Phones and accessories (“Products”) are free
from defects in material and workmanship under normal use and service for the period commencing upon
the date of purchase and continuing for the following specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Leather Case/Pouch/Holster 90 Days
Game Pad 90 Days
Other Phone Accessories 1 Year
What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by Purchaser. This
Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect,
unusual physical, electrical or electromechanical stress, or modification of any part of Product, including
antenna, or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) any
plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use; (d)
malfunctions resulting from the use of Product in conjunction with accessories, products, or ancillary/
peripheral equipment not furnished or approved by SAMSUNG; (e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Product, or (g)
Product used or purchased outside the United States or Canada. This Limited Warranty covers batteries only if
battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged by a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the seals on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is
specified.
What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG will repair or replace, at
SAMSUNG's sole option, without charge to Purchaser, any defective component part of Product. To obtain
service under this Limited Warranty, Purchaser must return Product to an authorized phone service facility in
an adequate container for shipping, accompanied by Purchaser's sales receipt or comparable substitute proof
of sale showing the date of purchase, the serial number of Product and the sellers' name and address. To
obtain assistance on where to deliver the Product, call Samsung Customer Care at 1-888-987-4357. Upon
receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG may, at SAMSUNG's sole