Samsung EC-WB350FBPWUS - Manual (Page 157)

Before contacting a service center
Appendixes
156
Situation Suggested remedies
The flash fires unexpectedly
The flash may fire due to static electricity. The
camera is not malfunctioning.
The date and time are
incorrect Set the date and time in the display settings.
(p. 141)
The display or buttons do not
work
Remove the battery and insert it again.
The camera display responds
poorly
If you use your camera at very low temperatures,
it may cause the camera screen to malfunction
or discolor. For better performance of your
camera screen, use your camera in moderate
temperatures.
The memory card has an error
‡ Turn off your camera, and then turn it on again.
‡ Remove your memory card, and then insert it
again.
‡ Format the memory card.
See "Cautions when using memory cards" for
more detail. (p. 150)
Situation Suggested remedies
Cannot play back files
If you change the name of a file, your camera may
not play the file (the name of the file should meet
the DCF standard). If you encounter this situation,
play back the files on your computer.
The photo is blurry
‡ Make sure that the focus option you set is
suitable for close-up shots. (p. 73)
‡ Make sure that the lens is clean. If not, clean the
lens. (p. 146)
‡ Make sure that the subject is within range of
the flash. (p. 159)
The colors in the photo do not
match the actual scene
An incorrect White Balance can create unrealistic
color. Select the proper White Balance option to
suit the light source. (p. 82)
The photo is too bright or too
dark
Your photo is overexposed or underexposed.
‡ Turn the flash off or on. (p. 70)
‡ Adjust the ISO sensitivity. (p. 72)
‡ Adjust the exposure value. (p. 80)