Samsung EC-HZ50WZBPBUS - Manual (Page 104)

103
Before contacting a service center
The flash does not fire
åFlash off mode has been selected
à Disengage flash off mode
åThe camera mode can't use the flash
à Refer to the FLASH instructions. (p.41)
Incorrect date and time is displayed
å The date and time have been set incorrectly or the camera has
adopted the default settings
ÃReset the date and time.
The camera buttons do not operate
åThe camera has malfunctioned.
à Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
åThe memory card format is incorrect.
à Re-format the memory card
The images don't play back
åIncorrect file name (Violation of DCF format)
à Do not change the image file name
Color of image is different to the original scene
åWhite balance or effect setting is incorrect
à Select the appropriate White balance and effect
Images are too bright
åExposure is excessive
à Reset exposure compensation
No image on external screen
å The external screen has not been connected properly to the camera
à Check the connection cables
åThere are incorrect files on the memory card
à Insert a memory card that has correct files
The [Removable Disk] file does not appear in my computer’s file
system.
åThe cable connection is incorrect
à Check the connection
åThe camera is off
à Turn the camera on
å The operating system is not Windows XP, Vista, 7 / Mac OS 10.4.
Alternatively the PC does not support USB
à Install Windows XP, Vista, 7 on a PC or Mac OS 10.4 or later
on a computer that supports USB
A part of the LCD screen does not occasionally turn on or a spot appears.
åAlthough the LCD screen is manufactured with high precision
technology, the precision pixels are not occasionally do not light or
red, white, and blue spots appear.
ĺ This phenomenon does not affect the quality of the recorded
image and it is not a malfunction.
A vertical line appears on the LCD screen when taking a picture
of a bright object.
åIf a subject is reflecting a very bright light, a gray, black, red, or
purple vertical line may appear.
ĺ This is a phenomenon called smear and it does not affect the
quality of the recorded image. This is not a malfunction.