Before contacting a service center – Samsung EC-HZ50WZBPBUS User Manual
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Before contacting a service center
The camera doesn’t switch on
åThere is low battery capacity
à Insert a charged battery or recharge the battery. (p.16)
åBattery is inserted incorrectly with the polarities reversed
à Insert the battery according to the polarity marks (+, -).
The camera power ceases while in use
åThe battery is exhausted
à Insert a charged battery or recharge the battery.
åThe Camera is turned off automatically
à Turn on the camera power again.
åThe camera has stopped working in a cold environment.
à Take the battery out of the camera and warm both by placing
them in your pocket, etc. and then immediately before shooting,
place the battery in the camera and then shoot.
Please check the following
Camera does not take images when you press the Shutter button
åThere is insufficient memory capacity
à Delete unnecessary image files
åThe memory card has not been formatted
à Format the memory card (p.68)
åThe memory card is exhausted
à Insert a new memory card
åThe memory card is locked
à Refer to the [Card Locked] error message
åThe camera's power is off
à Turn the camera power on
åThe battery is exhausted
à Insert a charged battery or recharge the battery (p.16)
åThe battery is inserted incorrectly with the polarities reversed.
à Insert the battery according to the polarity marks (+, -)
The camera suddenly stops working while in use
åThe camera stopped due to a malfunction
à Remove /re-insert battery and switch the camera on
The images are unclear
åA picture was taken of the subject without setting an appropriate
macro mode
à Select an appropriate macro mode to take a clear image.
åThe picture was teken beyond the flash’s range
à Take a picture within the flash’s range
åThe lens is smudged or dirty
à Clean the lens