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Before contacting a service center – Samsung EC-HZ50WZBPBUS User Manual

Page 103

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102

Before contacting a service center

The camera doesn’t switch on

åThere is low battery capacity

à Insert a charged battery or recharge the battery. (p.16)

åBattery is inserted incorrectly with the polarities reversed

à Insert the battery according to the polarity marks (+, -).

The camera power ceases while in use

åThe battery is exhausted

à Insert a charged battery or recharge the battery.

åThe Camera is turned off automatically

à Turn on the camera power again.

åThe camera has stopped working in a cold environment.

à Take the battery out of the camera and warm both by placing

them in your pocket, etc. and then immediately before shooting,
place the battery in the camera and then shoot.

Please check the following

Camera does not take images when you press the Shutter button

åThere is insufficient memory capacity

à Delete unnecessary image files

åThe memory card has not been formatted

à Format the memory card (p.68)

åThe memory card is exhausted

à Insert a new memory card

åThe memory card is locked

à Refer to the [Card Locked] error message

åThe camera's power is off

à Turn the camera power on

åThe battery is exhausted

à Insert a charged battery or recharge the battery (p.16)

åThe battery is inserted incorrectly with the polarities reversed.

à Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in use

åThe camera stopped due to a malfunction

à Remove /re-insert battery and switch the camera on

The images are unclear

åA picture was taken of the subject without setting an appropriate

macro mode

à Select an appropriate macro mode to take a clear image.

åThe picture was teken beyond the flash’s range

à Take a picture within the flash’s range

åThe lens is smudged or dirty

à Clean the lens