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Diagnostic tools – Samsung SGH-T469DAATMB User Manual

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Changing Your Settings 106

Diagnostic Tools

A customer care (diagnostic) solution is provided on this handset. This solution allows your carrier to efficiently
solve subscriber service issues from a T-Mobile portal. To use this feature:

1.

From the Idle menu, dial 611 then press

from the handset to diagnose.

Self-Help software immediately captures the call and displays a menu screen that displays frequently asked

questions, troubleshooting and other tips and tricks.

2.

Using this portal, you can automatically configure your handset, using step-by-step instructions. You can

also make account inquiries and pay bills.

Note: For more information, please contact T-Mobile customer service.

t469.book Page 106 Friday, July 10, 2009 11:05 AM

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