Samsung ML-3471ND-XAR - Manual (Page 84)

Troubleshooting_ 84
Device
File storage
Device configuration
CODE SEVERITY REASON SOLUTION
10010
Test print operation
is not supported Warning The selected device does not
support this test printing
functionality. Please check to see if your device firmware
supports this test printing function.
CODE SEVERITY REASON SOLUTION
11001
Invalid file Warning The file you are trying to add
is invalid. SyncThru™ Admin 5 File Storage supports
only 4 types of files, PS Font, PS Form, PCL
Font and PCL Macro. Please check to see if
your file is correct.
11002
PSFONT or
PSFORM dose not
support key Warning The key value is supported
only by PCL files, PCL Font
and PCL Macro. You cannot configure key for PS Font and PS
Form.
11003
File does not exist Warning File cannot be loaded from
your storage. Please check whether the file exists in the
SyncThru™ Admin 5. You can see all the files
stored in SyncThru™ Admin 5.
• From SyncThru™ Admin 5, click Settings
menu > Settings > Device Management
> Filestorage Files, or check the folder in
which you installed SyncThru™ Admin 5
eg.,<
SyncThru_Installation_Folder>\filestorage.
)
11004
Permanent file type
can not be deleted Warning The files, which the device
has by default, cannot be
deleted. You cannot delete permanent files.
11005
HTTP Error Warning Failed to connect to the
device via HTTP. Please make sure of the following:
• Check whether the device is turned off or
not.
• Check whether the device supports the file
storage feature or not.
CODE SEVERITY REASON SOLUTION
12002
Device is
inaccessible Warning SyncThru™ Admin 5 cannot
connect to the selected
device. Please make sure the following settings are
correct:
1 Check the network connection of the
server on which you have installed
SyncThru™ Admin 5.
2 Check if there is any network problem
between the selected device and
SyncThru™ Admin 5. You can test the
network connection with pinging.
3 If there is no problem with the network
connection, please retry the operation.
It can be possible that there might be a
temporary network problem, such as a
high level of network traffic.
12003
The template name
already exists Warning The template name you’ve
typed is the same as the one
of the templates stored in the
SyncThru™ Admin 5
database. Please enter another name for the template.
12005
Please select any
value Warning You did not select any
option. Please select an option from drop-down list
and click Add button again.