Diagnosing the computer status and troubleshooting, Diagnosing the computer status and, Troubleshooting – Samsung NP355V5C-S01US User Manual
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Chapter 3.
Using the computer
Diagnosing the Computer Status and Troubleshooting
The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a different
version depending on the model.
1
From the Start Screen, right-click any area and select All
Apps
in the bottom right corner. Then, click Support
Center.
2
eSupport is activated and starts diagnosing your computer.
After the diagnosing process is finished, the System Status
menu displays a list of the current problems to be solved as
shown.
FAQ for
computer’s
major problems
Diagnosing
Computer and
Troubleshooting
Searching for
computer’s problems
3
You can solve a problem by clicking the Troubleshoot button
for the problem.
- NP350E5C-A02US NP355E5C-A04US NP355E7C-A02US NP355V5C-A04US NP365E5C-S04US NP365E5C-S02US NP365E5C-S05US NP350E5C-A07US NP355V5C-A01US NP355V5C-A02US NP355E5C-A01US NP350V5C-T01US NP350V5C-T02US NP355E5C-A02US NP350V5C-A01US NP355E5C-A03US NP365E5C-S01US NP350V5C-A04US NP350V5C-A03US NP355E7C-A01US NP350V4C-A05VE NP365E5C-S03US NP350E7C-A01US NP355V4C-A01VE