MagTek EC2000 99875651 - Manual (Page 16)

3 - Preventive Maintenance Procedure
ExpressCard 2000| Instant Issuance Card Personalization System | Preventive Maintenance Procedure
Page 16
3) Take the cap off the cleaning pen.
4) Gently swipe the cleaning pen back and forth along the print head 10-15 times, until the head feels /
looks clean. The print head is slightly textured, so if you are making proper contact you should feel a
very slight vibration or “squeak” during each swipe.
5) Wipe the cleaning pen on a piece of clean paper, then put the cap back on the cleaning pen.
6) Wait until the print head has completely dried (approximately two minutes).
7) Close the image printer.
3.12 Service the Embosser Module
Service the embosser by following these steps. If you discover any issues you can not resolve, contact
MagTek Support Services to procure a replacement embosser module.
1) Use compressed air to clean the embosser bridge (the metal block between the daisy wheels that
supports the indent cartridge ribbon).
2) Inspect the top and bottom embosser daisy wheels for missing or worn characters and replace them if
possible. After installing, make sure the tine is still intact and holds the character tightly.
3) Inspect the top and bottom embosser daisy wheels for missing, bent, or broken tines. Install any
missing characters on other tines and re-map them after preventive maintenance is complete and the
device is powered up.
4) Inspect the characters on the top embosser wheel to identify any broken or bent cones.
5) Use the inspection mirror and a flashlight to inspect the characters on the bottom embosser wheel to
identify any broken or bent cones (see Figure 3-11 and Figure 3-12).
Figure 3-11 - Using Inspection Mirror to Check Tine / Hammer Alignment (TOP VIEW FROM FRONT)