Getting help, Return instructions, Getting help return instructions – Vaisala FD12P User Manual
Page 140

User's Guide _______________________________________________________________________
140
_____________________________________________________ M210296en-A
Message
Typical
Min/
Max
Fault
Description
Action
P15
Positive voltages
of the DC / DC
converter for the
transmitter/receiver
.
+15.0 V
+14 V/
+16 V
<+14.0 V
>+16.0 V
DC/DC converter is
overloaded or working
wrong.
1. Check flat cable
between
transmitter/
receiver.
2. Change the
transmitter.
3. Change the
receiver.
M15
Negative voltages
of the DC/DC
converter for the
transmitter/receiv
er
-15.0 V
-16 V/
-14 V
>-14.0 V
<-16.0 V
DC/DC converter is
overloaded or working
wrong.
1. Check flat cable
between
transmitter/
receiver.
2. Change the
transmitter.
3. Change the
receiver.
BGDN
Ground potential
for the transducer,
i.e.,
voltage loss in
transducer cable.
~0 V
-0.5 V/
+1 V
<-0.5 V
>+1 V
Check transducer
cable.
Getting Help
For technical support or comments on the manual, contact the Vaisala
technical support:
Telephone
+358 9 8949 2789
Fax
+358 9 8949 2790
Return Instructions
If the product needs repair, please follow the instructions below to
speed up the process and avoid extra costs.
1.
Read the warranty information.
2.
Write a Problem Report with the name and contact information
of a technically competent person who can provide further
information on the problem.