Outback Power Systems FLEXnet DC Users Guide User Manual

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To request warranty service, you must contact OutBack Technical Services at (360) 435-6030

or [email protected] within the eff ective warranty period. If warranty service is

required, OutBack will issue a Return Material Authorization (RMA) number. A request for an

RMA number requires all of the following information:

1. Proof-of-purchase in the form of a copy of the original Product purchase invoice or receipt

confi rming the Product model number and serial number;

2. Description of the problem; and

3. Shipping address for the repaired or replacement equipment.

After receiving the RMA number, pack the Product(s) authorized for return, along with a copy

of the original purchase invoice and warranty certifi cate, in the original Product shipping

container(s) or packaging providing equivalent protection and mark the outside clearly with

the RMA number. The sender must prepay all shipping charges, and insure the shipment, or

accept the risk of loss or damage during shipment. OutBack is not responsible for shipping

damage caused by improperly packaged Products, the repairs this damage might require, or

the costs of these repairs. If, upon receipt of the Product, OutBack determines the Product is

defective and that the defect is covered under the terms of this Warranty, OutBack will then

and only then ship a repaired or replacement Product to the purchaser freight prepaid, non-

expedited, using a carrier of OutBack’s choice within the continental United States, where

applicable

Shipments to other locations will be made freight collect. The warranty period of any repaired

or replacement Product is twelve (12) months from the date of shipment from OutBack, or the

remainder of the initial warranty term, which ever is greater.

THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY APPLICABLE TO OUTBACK

PRODUCTS. OUTBACK EXPRESSLY DISCLAIMS ANY OTHER EXPRESS OR IMPLIED WARRANTIES

OF ITS PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. OUTBACK ALSO EXPRESSLY

LIMITS ITS LIABILITY IN THE EVENT OF A PRODUCT DEFECT TO REPAIR OR REPLACEMENT IN

ACCORDANCE WITH THE TERMS OF THIS LIMITED WARRANTY AND EXCLUDES ALL LIABILITY

FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY

LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR LOST REVENUES OR PROFITS,

EVEN IF IT IS MADE AWARE OF SUCH POTENTIAL DAMAGES. SOME STATES (OR JURISDICTIONS)

MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF WARRANTIES OR DAMAGES, SO THE

ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

Revision.2007-08-29