Telenav for Sprint Supported Devices: v5.8 for Android devices - Manual (Page 68)

 Add an address and save it to the My Favorites list on your device. The next time you launch TeleNav
“Sync with Website” option.
 Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your device). These lists can grow to an unlimited length.
 Update your personal information, including your home and work addresses and your email address.
 Change your PIN number.
 Contact Customer Support.
14. Error Conditions
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your phone has a clearer view of the sky and can still connect with your phone. Please
note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your
phone should announce when you have adequate GPS signal again.
Low battery
The GPS will not work if the phone’s battery charge level is below about 15%. Starting with a freshly charged
standard battery, we have used TeleNav GPS Navigator for around 4 hours before it became necessary to
connect the charging cable. If you get a low battery warning, connect a charging cable as soon as possible. In
some cases, you may need to wait a while for the battery to become sufficiently charged so that the GPS receiver
will work.
Network signal weak
If the carrier network signal is weak, move to an area where reception is better and try the function that requires
network access again.
TeleNav GPS Navigator encountered an error
TeleNav GPS Navigator is having technical problems with the specific request that you made. This can be due to
an address that it cannot find, or mapping data that does not allow routing from where you are to where you want
to go. In this case, try to use a nearby address.
TeleNav GPS Navigator not available
If you get an advisory message that TeleNav GPS Navigator is not available, exit the TeleNav GPS Navigator
application and then re-launch it. If the problem recurs, it may be due to a temporary TeleNav GPS Navigator server
outage.
Unable to generate a route
TeleNav GPS Navigator could not generate a route between the two endpoints of the route. This may be a
temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map
data in the area around the destination.
Unable to login
Someone may be fraudulently using your account. You will need to change your PIN and attempt to log in again.
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