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Array diagnostic utility, Hp insight remote support software – HP ProLiant DL385 G6 Server User Manual

Page 61

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Configuration and utilities 61

o

For NetWare: IML Viewer

o

For Windows®: IML Viewer

o

For Linux: IML Viewer Application

From within the iLO 2 user interface

From within HP Insight Diagnostics (on page

60

)

For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Array Diagnostic Utility

The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage
controllers and disk drives. This report provides vital information to assist in identifying faults or conditions

that may require attention. ADU can be accessed from the SmartStart CD ("

SmartStart software

" on page

53

) or downloaded from the HP website (

http://www.hp.com

).

HP Insight Remote Support software

HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X

7, so you can spend less time solving problems and more time focused on your business. You can have

your systems remotely monitored for hardware failure using secure technology that has been proven at

thousands of companies around the world. In many cases, you can avoid problems before they occur.
There are two HP Insight Remote Support solutions:

For small and midsize environments: HP Insight Remote Support Standard provides basic remote
monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to

50 servers and can be installed on a shared HP ProLiant Windows application server. The software

supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers

running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download
from the HP website

(

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBA

SE

).

For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight

Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and
proactive service support for nearly all HP servers, storage, network and SAN environments, plus

selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to

deliver higher levels of proactive support in line with HP Mission Critical Services support

agreements. Download from the HP website

(

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD

).

Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid

warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, visit the HP website (

http://www.hp.com/go/insightremotesupport

).