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HP ProLiant DL385 G6 Server User Manual

Page 5

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Contents 5

Change control and proactive notification ........................................................................................ 63

Care Pack .................................................................................................................................... 63

Troubleshooting .......................................................................................................................... 64

Troubleshooting resources ........................................................................................................................ 64

Pre-diagnostic steps ................................................................................................................................. 64

Important safety information............................................................................................................ 64

Symptom information ..................................................................................................................... 66

Prepare the server for diagnosis ...................................................................................................... 67

Loose connections ................................................................................................................................... 67

Service notifications................................................................................................................................. 68

Troubleshooting flowcharts ....................................................................................................................... 68

Start diagnosis flowchart ................................................................................................................ 68

General diagnosis flowchart ........................................................................................................... 69

Server power-on problems flowchart ................................................................................................ 71

POST problems flowchart ............................................................................................................... 74

OS boot problems flowchart ........................................................................................................... 75

Server fault indications flowchart ..................................................................................................... 77

POST error messages and beep codes ....................................................................................................... 79

System battery............................................................................................................................ 80

Regulatory compliance notices ..................................................................................................... 81

Regulatory compliance identification numbers ............................................................................................. 81

Federal Communications Commission notice............................................................................................... 81

FCC rating label............................................................................................................................ 81

Class A equipment......................................................................................................................... 81

Class B equipment ......................................................................................................................... 81

Declaration of conformity for products marked with the FCC logo, United States only....................................... 82

Modifications.......................................................................................................................................... 82

Cables................................................................................................................................................... 82

Canadian notice (Avis Canadien).............................................................................................................. 83

European Union regulatory notice ............................................................................................................. 83

Disposal of waste equipment by users in private households in the European Union......................................... 83

Japanese notice ...................................................................................................................................... 84

BSMI notice ............................................................................................................................................ 84

Korean notice ......................................................................................................................................... 84

Chinese notice ........................................................................................................................................ 85

Laser compliance .................................................................................................................................... 85

Battery replacement notice........................................................................................................................ 85

Taiwan battery recycling notice................................................................................................................. 86

Power cord statement for Japan................................................................................................................. 86

Electrostatic discharge................................................................................................................. 87

Preventing electrostatic discharge .............................................................................................................. 87

Grounding methods to prevent electrostatic discharge.................................................................................. 87

Specifications............................................................................................................................. 88

Environmental specifications ..................................................................................................................... 88

Server specifications ................................................................................................................................ 88

Power supply specifications ...................................................................................................................... 89

Technical support........................................................................................................................ 92

Before you contact HP.............................................................................................................................. 92

HP contact information............................................................................................................................. 92