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HP TopShot LaserJet Pro M275 MFP User Manual

Page 175

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Section

Print-cartridge

1

Yellow

2

Cyan

3

Black

4

Magenta

If dots or streaks appear in only one of the groups, replace the print cartridge that correlates with

that group.

If dots appear in more than one group, print a cleaning page. If this does not solve the problem,

determine if the dots are always the same color; for example, if magenta dots appear in all five

color bands. If the dots are all the same color, replace that print cartridge.

If streaks appear in multiple color bands, contact HP. A component other than the print cartridge is

probably causing the problem.

Inspect the print cartridges and imaging drum for damage

1.

Remove the print cartridge from the product, and examine it for damage. Locate the memory tag

on the end of the print cartridge and make sure it is not damaged.

1

2

1

Print cartridge memory tag

2.

If the print cartridge does not appear to be damaged, rock the print cartridge gently several times

and reinstall it. Print a few pages to see if the problem is resolved.

ENWW

Improve print quality

165