HP ProLiant DL365 Server - Manual (Page 80)

Troubleshooting 80
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 80 )," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 81 )." The General diagnosis flowchart is a generic troubleshooting process to be used
when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 80 )
• General diagnosis flowchart (on page 81 )
• Server power-on problems flowchart (on page 83 )
• POST problems flowchart (on page 86 )
• OS boot problems flowchart (on page 87 )
• Server fault indications flowchart (on page 89 )
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item Refer to
1 "General diagnosis flowchart (on page 81 )"
2 "Power-on problems flowchart (" Server power-on problems flowchart " on
page 83 )"
3 "POST problems flowchart (on page 86 )"
4 "OS boot problems flowchart (on page 87 )"
5 "Server fault indications flowchart (on page 89 )"